Resume

Experience

Agile Change Management Practice Lead Enterprise Knowledge, LLC, 1/2015 – present As Agile change management practice lead and coach, leading accounts for enterprise-level transformations at association, public and private sector clients
Senior Consultant
Excella Consulting
Washington DC, 8/2012  1/2015
Product owner for Agile web design team managing three federal government websites, increasing Agile adoption by increasing collaboration with team stakeholders
Change manager to affect SharePoint adoption across organization, including content management, leading rollout of a custom built Help Desk tool, and requirements analysis
Business analysis for Talent Management IT System and online Executive Development program
Independent Consultant
Washington, DC, 9/2010 – 3/2012 

World Bank Group: As training consultant for launch of new internal social media platform, produced 18 training videos using Adobe Captivate, including creating original graphics and editing audio
Travel Channel: As digital intern, pitched, edited, and built articles, slideshows and quizzes in CMS for Travelchannel.com; Enhanced SEO capability by creating over 150 topic pages on the back end of TC.com; coordinated end-to-end work with external vendors, including contracts and invoicing
Executive Mosaic: As news blogger, interviewed and wrote features on high profile government contracting executives (CxO level) in Washington, D.C. area for 5 daily online properties and quarterly print magazine
HRIS Professional
Alcatel-Lucent
 Antwerp, Belgium, 5/2009 – 4/2010 
Garnering much positive response from training experts and users, improved existing training materials and created new user-facing, interactive eLearning modules for managers/employees/HR globally
Marketing & Communications Trainee
UBS AG
 Krakow, Poland, 7/2008 – 5/2009 
Began internal communications presence, including web administration and re-launch of intranet site; editorial control of monthly internal newsletters, intranet articles, case studies, and more
Developed and delivered a road show on cross-cultural business in Poland

 Education

M.A. in Communication, Culture and Technology, 2012; Georgetown University Pursued certificate in International Business Diplomacy with Georgetown’s School of Foreign Service
B.A. in English with Honors, 2008; University of North Carolina at Chapel Hill Dean’s List; member of Phi Beta Kappa Collegiate National Honor Society; Phillips Ambassador scholarship winner; VP Outgoing Exchange, AIESEC Chapel Hill

Associations

Association of Change Management Professionals, DC Chapter Founding member and board of directors (alumna)

Skills

Technology Proficient in multiple CMS (including drupal, Sitecore, EKTRON, Vignette, and WordPress), Atlassian suite administration (Jira, Confluence, Bamboo, Bitbucket), Adobe Captivate, Adobe Photoshop, HTML, Adobe InDesign, Microsoft SharePoint administration
Project Management   CSM (Certified ScrumMaster), Certified Scrum Practitioner (CSP), Prosci Change Management Certification